Frequently Asked Questions
-
Please ask our sales team to find your nearest store. We recommend contacting our authorised retailers prior to your visit, as we are unable to view their stock information.
-
To introduce our materials in an accessible manner to you, we offer sample sets . You can get acquainted with our collection through a set of the frames and/or canopies.
Please ask our sales team to find your nearest dealer en get your hands on your set.
-
For all questions, we recommend that you contact our partner where you made your purchase. All enquiries regarding returns, complaints and any further questions concerning your purchase or order are handled through the authorised dealer.
-
We recommend hand-washing the fabric in cold water and then drying it in the shade, or having it cleaned by a professional cleaner.
If you have any questions about maintenance, please contact your nearest dealer for advice.
-
Thank you for thinking of us and your interest in our brand! Please feel free to contact us at info@sun-lab.com. We will get back in touch as soon as possible.

